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ItemCritical incidents among women entrepreneurs: personal and professional issues(Departamento de Administração da Faculdade de Economia, Administração e Contabilidade da Universidade de São Paulo, 2016-06-01) Nassif, Vânia Maria Jorge; Andreassi, Tales; Tonelli, Maria JoséThe objective of this paper is to analyze critical situations experienced by women entrepreneurs and understand how they have overcome such situations. The study contributes to the understanding of the issues related to the activities of women entrepreneurs and shows that the use of the critical incident technique is relevant to the development of research in the field of entrepreneurship. The data were collected using a specific form with 115 women participating in the study. The analysis of critical incidents showed that in addition to the practical issues regarding the management of their business, emotions are interconnected with their business development. Unlike international studies in the field, the critical incidents experienced by Brazilian women entrepreneurs overlap with personal aspects. The women involved in this study face emotional difficulties, but are also motivated by strong feelings of determination to overcome their problems.