Rede de aprendizado e desenvolvimento de competências organizacionais: uma análise de empresas participantes do Programa Parceiros para Excelência (PAEX)
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2004-10-07
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Vasconcelos, Flávio Carvalho de
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This thesis aims at investigating the relationships between the development of organizational competence (specifically the business management) of a group of companies, through their participation in a learning network (PAEX), ascertaining the relation between such development and the network’s current attributes. It specifically seeks to identify which organization competences linked to business management have been developed, which learning network attributes have been present, to identify the relation between managerial development in the participating companies and the specific coordination attributes by a external entity. Data were gathered from managers in 52 companies, responsible for 80% of the PAEX companies at survey’s times. Given the stated objectives, a quantitative survey was carried out, using as data-collecting instrument a statistically-treated questionnaire (descriptive and multi-varied techniques). The theoretical anchors for the used analyses and considerations were the resource-based view, complemented in some aspects by organizational-capabilities approaches focused on business management and by approaches seeking to establish indicators for managerial development measurement. Moreover, support was sought in the network theory, especially in the concept of learning network and in the identification of network attributes. As output, the scales proposed to measure the variables of interest in this study were validated. Furthermore, hypotheses guiding its realization were verified, allowing us to vouch for the development of Organizational Capabilities of the companies through participation in the learning network (PAEX). Concomitantly, it was possible to ascertain the association between these pairs of variables: between Organizational Capability and the Network Attributes, between Organizational Capability and the PAEX Attributes, between the Network Attributes and the PAEX Attributes. As regards the model postulated as hypothesis, the adjustment found can be deemed reasonable, although it cannot be considered an ideal model. Strategies, Plans and Leadership were the most developed capabilities, while Integrity and Strategic Importance showed the greatest presence in the network. As regards the PAEX Attributes, Concepts, Methodologies and Tools, FDC Coordination, Monitoring and Exchange within PAEX brought the most contribution to developing organizational capabilities.