Impactos da tecnologia na gestão de pessoas: um estudo de caso

Research on the current state of human resource management in Brazil indicates an important transition phase facing HR departments today: an evolution from operational to more strategic models of people management. In this context, information technology, such as self-service systems, has been considered a way of building new models of human resource management. This article discusses the impacts of IT and its strategic role in the transition context of HR management. Through a case study, we will show that technology can be a useful tool in reinforcing new strategies of HR management when it interacts with other organizational elements to the emergence of a new social system. We can verify that technology allowed the emergence of the political model of human resource management. This HRM model is a prerequisite to organic organizational models where information is used for learning.