The impact of quality management on profitability: an empirical study

Carregando...
Imagem de Miniatura
Data
2008-06-27
Orientador(res)
Título da Revista
ISSN da Revista
Título de Volume
Resumo

The article investigates the impact of quality on profitability, following the evolution duringa ten years period of 31 firms recognized by Brazilian National Quality Award (PNQ). Data of other companiesfrom the same sectors were also considered, reaching 5354 observations. The statistical analysesincluded regressions, parametric and non-parametric analyses.


Descrição
Área do Conhecimento