Organizações pós-burocráticas e resiliência organizacional: a institucionalização de formas de comunicação mais substantivas nas relações de trabalho
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2017-09-01
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This article presents a debate regarding the concept of organizational resilience, a subject to which Cadernos EBAPE.BR dedicated a special issue. If the organization is resilient, it faces situations of rupture and risk successfully, innovating and learning during the process, as well as achieving superior levels of equilibrium and complexity, in a dynamic of continuous evolution'. The more resilient the organization is, the more innovative its activity, grounded in a more substantive communication - inspired by Habermas' theories - which seeks understanding and factual knowledge. The model of post-bureaucratic organizations debates these and others issues presented in this article.