Lessons learnt from an unsuccessful G2G endeavor in brazil

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In recent years, many governments have seized the moment provided by Information Technology as the ideal opportunity to rethink their administrative praxis. This restructuring concentrates not only on the internal aspects involved, but also on those related to the relationship between government and other organizations. This work seeks to analyze the main obstacles that resulted in the deployment of an unsuccessful G2G (Government to Government) enterprise in Brazil due to user resistance to Information Systems. In order to achieve this, case study explanatory methodology based on a recent real-life case was adopted, namely the digital link between the Brazilian Central Bank and the Federal Senate. Some lessons are drawn with respect to the importance of adequately managing the change associated with an endeavor such as the one analyzed in order to assist policy makers and public administrators in dealing with this new field of knowledge.

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