Fads and fashions in management: an empirical study on enterprise resource planning (ERP) in Brazil
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2000
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This paper discusses the Enterprise Resource Planning (ERP) rage. ERP represents immense investments for companies around the globe and has been promoted as a management panacea. Not surprisingly, many implementations fail to match expectations. In this study, we: (i) propose a broader perspective to comprehend the substantive, institutional, and political factors involved in the ERP phenomenon, as an alternative to the 'techno-reductionism' that has characterized the prevailing approach on the subject; (ii) and present an exploratory survey of 28 implementation experiences, concentrating on the process of adoption, chosen implementation approaches and outcome assessment.