Artificial inteligence: technology applied to conflict management within the brazilian judiciary
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The Brazilian Judiciary has made a relevant commitment regarding the achievement of the Sustainable Development Goals (SDGs) of the United Nations 2030 Agenda, being recognized as the first Judiciary in the world to officially integrate the SDGs into its daily procedures. The implementation of SDG 16, which refers to the promotion of peaceful and inclusive societies with universal access to justice as well as effective, responsible, and inclusive institutions at all levels, highlights the importance of incorporating technology in judicial routines, with the expectation of providing better and faster jurisdictional provision to users of the justice system. In this context, in 2019 Fundação Getulio Vargas’ Center of Innovation, Administration and Judiciary Research started an unprecedented survey named “Technology Applied to Conflicts Management in the Judiciary, with Emphasis in the Use of Artificial Intelligence”, which sought to verify the state of the art of AI in Brazilian courts in order to identify the initiatives and delimit the results obtained from the following elements: current situation, problems that it seeks to solve, expected results and obtained results. The first phase of the research mapped that 47 courts employed some form of AI in their activities, in addition to the Sinapse Platform from the National Council of Justice. The use of this technological tool is significantly important in the Brazilian context, especially considering the need to rationalize resources, and excessive judicialization, reflected in the more than 75 million cases in progress, according to the Justice in Numbers Report 2021. In 2021, the survey was replicated in Brazilian courts, given the data dynamics that must be constantly updated. This 2nd edition expanded the survey of the technologies used, which now includes computational intelligence / artificial intelligence and analytics/business intelligence initiatives. Mapped information included: staff, technical aspects, data bases, evaluation and monitoring methodologies. The sample of the surveyed courts remained the same as it was in the 1st edition, and the methodology included a more comprehensive form, with a larger number of variables for investigation. This study is highly relevant for both the judicial institutions and the public sector, since the innovation in this field has a great impact, from improving the services provided, to issues such as accessibility, information security, and privacy, for example. The Center of Innovation, Administration, and Judiciary Research, through its inter-institutional research network, expects this report to promote multidisciplinary knowledge on the use of technology by Brazilian justice.