Análise do processo de implementação de reformas em organizações públicas: os casos do Poupatempo e do Detran-SP
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2017-08-21
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This article aims to understand the implementation process of organizational reforms in the public sector, focusing on two emblematic cases in the government of the State of São Paulo: the structuring of Poupatempo and the reform of Detran.SP. Based on the literature about policy implementation, it seeks to identify the variables and determinants that affect the implementation processes of organizational reforms. Thus, the goals, values and principles that guide them were analyzed, as well as the way they are carried out from several variables such as actors, their role, profile and performance. The categories used for the analysis allowed to identify the variables that determine these reforms, identifying issues common to both studies and the elements important to their success.
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Organizational reforms Public organizations Implementation Management of public organizations Managerialism Reformas organizacionais Organizações públicas Implementação Gestão de organizações públicas Gerencialismo Reformas organizativas Organizaciones públicas Implementación Gestión de organizaciones públicas Gerencialismo