Avaliação em EAD: um estudo de caso corporativo
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2011-04-15
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Learning evaluation is a frequent debate topic among education theorists, and with the advent of distance learning, especially within a corporate context, the discussion is ongoing. Today there are still very few companies that have managed to implement a process that aligns learning evaluation to the analysis of the impact level that a distance learning-based corporate education program will have on their business. In this context, starting with an analysis of the case of Claro Telecommunications, this article investigates the problem of evaluating corporate distance learning, observing how Claro evaluates the results of the training courses that are administered to their collaborators via e-learning and analyzing this methodology. In other words, a meta-evaluation is carried out.