Liderando com humildade: um estudo sobre o impacto da humildade do líder no desempenho e na cidadania dos liderados
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2016-12-06
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Sobral, Filipe
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There are several approaches and theoretical perspectives that attempt to explain the impact of the relationship between leaders and followers in individual and organizational results. However, there are few studies that aim to determine important characteristics of a leader that can affect the quality of this relationship and, consequently, the results. This study contributes to research in this area, analyzing the impact of the leader humility on performance and organizational citizenship behavior (OCB) of employees, mediated by quality of the leadermember relationship. The research hypotheses proposed exploit the leader-member exchange (LMX) as a means through which the leader humility influences the results of subordinates. In addition, it is proposed that managerial efficacy moderates the relationship between leader humility and LMX. To test the empirical validity of the proposed model, a field study was conducted in an oil, natural gas and energy Brazilian company. The proposed relations were examined in a sample of 196 employees from the operational area of two oil refineries, with application of a structured closed questionnaire and use of the quantitative data analysis method. In general, results provide support for the proposed hypothesis, suggesting that the higher humility leader, the better their relationship with members and, hence, the better the results of performance and organizational citizenship behavior of employees. Contributions, theoretical and practical implications, limitations and directions for future research are offered.